In today’s modern period, the advancement in technology has taken many turns. With the rise of Artificial Intelligence, we have seen plenty of great tools to make things easier for the online entrepreneurs.
If you are also running an online business in the shape of an e-commerce store or any other form, you must consider using multiple website chat software available out there. The fundamental purpose of using these chat software is to improve your customer support. There are various companies out there who are using these free website chat software and providing the best solution to their clients.
If you have an online business and you are searching for the perfect platform that will help you take the client’s support of your business to the next level, then you should consider using one of these best ten free website chat software. We will be sharing few details about these chat software and how they can help you maintain the reputation of your online business. Let’s go through the details that you need to focus on.
Zoho Chat is one of the most popular chat software for website available out there. You can use this chat software to maintain high-quality customer support, and it is an easy to use the tool. First of all, it provides excellent user satisfaction, and it will meet all of your requirements as well. You can establish a live conversation with the people who are visiting your website. It is one of the best ways to increase the conversion rate of your business.
This specific live chat software will provide you almost every solution in a single package. It is one of the most powerful live chat solutions available online. You can train new customer support agents with the help of the Whisper function in this particular live chat software. The software will allow the admins, seasoned operators, and trainees to whisper to each other so they can help each other. It is one of the best suitable solutions for small and large online businesses, and you can take your business customer support to the next level.
BoldChat is another great solution if you have a large business. It will help you take care of your customer support problems, and you will be able to take the tech support to the next level. BoldChat has free and premium versions that you can use, and it will provide you with the best platform to take care of the problems that you are facing. However, it can be expensive for small businesses. If you have a large business and you are willing to spend money, then BoldChat can be the best option for customer support.
It is one of the popular live chat options available, and it has a simple user interface that will help you understand the complete system. Moreover, you should know that it integrates with the Salesforce. You can do not this particular chat software according to your requirements. You can also receive ratings for the chat operators using this specific chat software, and it will assist you to get a clear idea of the overall support system you are running. You can use this chat software as a web-based service as well as desktop application.
Live Person is another good option if you are looking to take the customer support of your business to the next level. Moreover, it was one of the first options for live chat software on the internet. However, to enjoy the complete features, you will have to invest a good amount of money, and it is not affordable for the small businesses. The software also integrates with Facebook and Salesforce. If you have a large business and you are willing to pay, then this specific software can be a good option for you.
HappyFox Chat is another great option for improving the customer support for your business online. It is easy to use and provide a user-friendly interface. It will meet your requirements, and many companies trust this specific chat software. Moreover, the software also has a great rating overall. This software helps to improve the user experience of your customers.
Olark is another free tool that you can use to talk to your customers directly. It will help you improve the conversion rate of your online business, and you will be able to receive the desired results. It has a great interface for users that makes it easy to use and will meet your requirements correctly. It also has a premium version available if you are willing to invest in a good tech support solution.
Pure Chat is one of the simplest solutions available online for improving the customer support of your business. If your website is on WordPress CMS platform, then you can use its plugin for WordPress, and it will make things much easier. You can handle all the queries you are receiving from the visitors on your website.
You can leave this specific live chat software in the discussion of free live chat software solutions. If you are in search for an easy to use and efficient live chat software, then this can be your perfect choice. If you don’t want to invest your money and require a free live chat software to improve the customer support of your business, then it is the right choice for you.
If you are an owner of an e-commerce store, then Velaro is one of the best options available out there. You can use this specific if you want to improve the conversion rate. It has a built-in Customer Relationship Management tools that will help you in making suggestions to the clients who are shopping at your store. It also has a premium version that will you if you are running a large online store. The bots will gather the information about the customer’s behaviour, and then you can use this information to make the necessary changes and improving the overall sales.