Website Maintenance & Support

Comprehensive maintenance services for a reliable and optimised online presence

website support sydney

Flexible pricing for businesses of all sizes

Transparent support plans with no hidden fees or markups

Website Care Plan

Perfect for small businesses, contractors, and consultants.

Starting from* $90 per month incl GST

Website Care Plan

Well-suited for small and medium businesses

Starting from* $200 per month incl GST

Website Care Plan

For WooCommerce websites seeking modern presence

Starting from* $400 per month incl GST

Website Care Plan

Ideal for established business looking to expand to next level

Starting from* $800 per month incl GST

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Our website care plans are specifically tailored for websites designed and developed by our agency.
If you have a website that we haven’t developed, we will need to assess its setup to determine if we can offer our care plans.

wordpress maintenance team

Website maintenance services tailored to your needs

We cover many areas including:

  • Core WordPress software updates.
  • Page speed testing and optimisation.
  • Firewall and security monitoring.
  • Plugin vulnerability monitoring and remediation.
  • eCommerce support: addressing critical incidents that impact the eCommerce website, preventing users from completing key tasks.
  • Implementing major updates and enhancements to the design and content layout.
  • Ongoing development of features, pages, and content blocks on the website.
  • Integration of Cloudflare APO for ultra-fast CDN and intelligent caching.
  • Addressing critical code-related issues that have a major impact on your website.
  • Optimising calls-to-action elements to improve conversions.
  • Search engine crawlers being blocked in the robots.txt file.
  • Redirects and redirect chains setup.
  • Advanced database optimisation and cleaning.
  • Implementing a reliable email delivery SMTP server (Amazon SES) for sending emails from the website.
  • Managing hard-coded (non-enqueued) CSS & JavaScript files.
  • Reviewing and adjusting WordPress website settings.
  • Installing premium plugins to enhance functionality.
  • Improving desktop and mobile performance, including site speed, accessibility, best practices, and SEO. Measured by Page Speed Insights.
  • Fixing broken internal and external links.
  • Resolving duplicate meta descriptions issues.
  • Reviewing sitemap files and fixing errors if present.
  • Optimising product and category pages on the eCommerce website.
wordpress support

Deep understanding of popular platforms such as WordPress

Let our skilled team take care of the maintenance and management of your WordPress website

Our proficient website maintenance team is committed to overseeing all your technical updates, guaranteeing optimal performance and seamless operation of your website.

Real reviews we’ve received from our customers

rating icon 4.9/5 based on 23 reviews google icon

“I approached Keen to design to develop a new ecommerce website for my inspection business, I have no idea when it comes to tech but found Pjay and his team very understanding, patient and giving with their time and expertise in getting my website not only beautifully designed, but easy to use and update.

In the past 22 months that the site has been developed and online I’ve only had the system down for routine maintenance that was programmed in at a time where no inconvenience was suffered by my customers. I can always ask the team at keen to design for updates and tweaks and they are prompt and helpful at all times I have nothing but praise for the team and Pjay and am only grateful I came across them when enlisting a professional for my site.”

Richard W.

“Keen to design excel at maintaining and looking after any technical issues that arise. I look after the entries & design for my wordpress site and I’m so happy to have fast & efficient help when there are glitches in the site. You need a fast response and Keen to design give me that professional service I need and appreciate Thank you. before I found Keen to design, I found a great graphic designer but they were unable to give me the ongoing technical support in a speedy manner. Design of a site is important but you then need ongoing support that comes after the design that is an IT concern not an artists skill. I now have the back up I needed to keep everything running smoothly and take away any worries.”

Karen S.

“Keen To Design provides an outstanding service for all website related functions. All queries and requests completed instantly and quality of work excellent”

Marcus H.

We manually update on staging site, test and then deploy on live site

We prefer manual updates on our staging site followed by thorough testing before deploying changes to the live site. This approach ensures that we have complete control over the update process and can address any compatibility or configuration issues that may arise. We prioritise security, stability, and customisation, which is why we choose not to rely on plugin auto-updates or tools like ManageWP. Our hands-on approach allows us to have a deeper understanding of our site’s health and make informed decisions based on our specific needs.

Why engage Keen To Design for website maintenance services?

Engaging Keen To Design for website maintenance offers numerous benefits for businesses and individuals. Here are several reasons why you should consider our web maintenance services:

Expertise in Web Page Maintenance

We specialise in various website maintenance tasks, ensuring your web pages remain updated, functional, and visually appealing. Our team of professionals can handle content updates, new blog post updates, website SEO, design enhancements, and bug fixes.

Customisable Web Maintenance Packages

We offer flexible website maintenance packages tailored to meet your specific needs. Whether you require basic updates or more extensive support, our packages can be customised to accommodate your own website requirements and budget.

Enhanced Site Performance

Regular website maintenance is crucial for optimising your site’s performance. We monitor and analyse your website’s speed, responsiveness, and overall functionality, making necessary improvements to ensure an optimal user experience.

Comprehensive Website Maintenance Plans

We offer flexible website maintenance packages tailored to meet your specific needs. Whether you require basic updates or more extensive support, our packages can be customised to accommodate your own website requirements and budget.

WordPress Site Maintenance Expertise

If you have a WordPress site, Keen To Design’s team has extensive experience in WordPress maintenance. We can handle plugin updates, theme customisation, SSL certificate issues and security measures specific to WordPress, ensuring that your site remains secure and up to date.

Attracting Potential Customers

A well maintained site is more likely to attract potential customers and retain existing ones. Our maintenance services can help you keep your site fresh and engaging, ensuring visitors have a positive experience and encouraging them to explore your offerings.

Seamless Web Hosting Integration

We can seamlessly integrate our maintenance services with your web hosting provider. This collaboration ensures smooth updates, quick response times, and reliable performance for your website. We also offer website hosting services.

Effective Uptime Monitoring

Downtime can harm your online presence and business reputation. We can monitor your website’s uptime and quickly address any issues that may arise, minimising disruptions and ensuring your site remains accessible to visitors.

Proactive Broken Link Management

Broken links can frustrate visitors and negatively impact your site’s usability. We can regularly scan and fix broken links on your website, ensuring a smooth browsing experience for your users.

Optimised Website Content and SEO

We understand the importance of quality website content and effective search engine optimisation (SEO). We can help you update and optimise your content, improving your site’s SEO ranking and attracting organic traffic.

Timely Security Updates

Keeping your website secure is vital to protect sensitive data and maintain trust with your users. Our dedicated maintenance team stays updated with the latest security practices and can promptly apply security updates and patches, reducing the risk of cyber threats and ensuring the safety of your website.

Website Maintenance Costs

We offer competitive website maintenance costs, providing excellent value for the services. By outsourcing your maintenance needs to us, you can save time and resources, allowing you to focus on other core aspects of your business.

Website Support in Sydney

Websites are important leads machines for businesses, and over time it is important to maintain, update, and repair issues that may arise with your online channel. If you need help with your website maintenance or you would like ongoing support with the upkeep of your website, we are the ideal people to call.

By engaging in a maintenance arrangement with us, you will gain access to a wealth of professionals in the web development field who will be there to support you and ensure that your website is the perfect window to your business. We know how important it is to solve issues quickly, and that’s why we endeavour to devote as much time to you and your business as possible. With our creative prowess, technical mindset, and friendly persona – we will provide the ideal support network for you and your website.

Having trouble with the SEO on your website? Ranking highly on search engines is crucial should you gain brand visibility, and that’s why we are here to strengthen your SEO and ensure that your content is search engine friendly. With constant and consistent support as well as updates, we will ensure that your website doesn’t go out of date or fall behind your competitors.

Allow us to do the heavy lifting and take the stress away from you this year, taking over the support and maintenance of your website so you don’t have to. Focus on the important things and be safe in the knowledge that your website is in good hands.