We give user experience services that are personalised to the demands of your project and your clients by utilising established approaches.
The requirements of each project are distinct, and a project that is well-positioned for success will have a high-level understanding of your organization and clients’ requirements before it begins. We will collaborate with you to determine parameters, using a project approach that is appropriate for your team, technology, project or product status, and prior experience with user interface design.
Some of our core UX UI services include:
- Research into the usability of your project
- Service design
- Testing of prototypes
- UI design
You may want to use all of these services or features of some, depending on where you are in your designs and the degree of input that you want from us.
Usability research
Knowing your enterprise, its objectives, clients, and available information is the first step toward bringing about substantial change.
Understanding your goals and what success will look like is the first step in the user experience quest. This could include quantitative indicators like as website traffic, app downloads, and net promoter score (NPS) scores, as well as qualitative feedback such as input from consumers who contact or fill out feedback forms. After that, we will get to work on developing a strategy for achieving your objectives.
- User research through workshops and interviews
- Looking at how users interact with existing products and services
- Development of a persona
- Process mapping
- Data auditing
Service design
A thorough examination of customer contact points, material, and interaction channels will aid in the identification of service improvement opportunities.
We will collaborate with you to refine or design services with your organization’s aims and clients in mind, We will take into account the entire customer experience, beginning with the first interaction and including every customer touchpoint with design or technology in the process. We will also consider the entire range of probable judgments or sentiments that your client may have until they return or abandon your services indefinitely.
- User journey exercises and roadmaps
- Reviews with stakeholders
- Content strategy development
- Risk analysis
- Thinking about how to future proof the concept
Testing of prototypes
We will design prototypes or wireframes and test them with your intended audience once we have a thorough understanding of the user, the service, and the metrics that will be used to determine success. The goal is to use wireframes to create a visual representation of product features and the flow of the product to the customer. As a user experience design studio, we strive to deliver information in a way that customers think about it, allowing users to concentrate on the task at hand rather than on navigating the product. A clickable prototype will be produced to aid in the process of gaining consensus among your team members.
We will help you to create and test prototypes of products and services so that you can proceed to the development stage with the assurance that you are addressing the needs of your target market.
It is important to conduct usability testing in order to ensure that your product or service satisfies the needs of your users and eventually achieves the intended result. Furthermore, it serves as a good step to help you understand why present products or services are not reaching all of their aims.
- Prototyping or wireframing
- Usability testing
- Analysis of testing results
- Recruitment of potential users
- Strategy recommendations
If at all possible, we advise that you test with real end users. We can undertake impartial user recruitment on your behalf and test your product or service in our offices or at a location of your choosing in order to eliminate bias from decision-making during the development of your product or service.
UI Design
With our user interface design service, you can transform your concepts and prototypes into visually attractive designs. This will be an opportunity to see the final product designs before they are released. During the product’s UI design process, usability is one of the most important considerations. As a user experience consultancy, we conceptualize how a product should appear and function, with a strong emphasis on usability.
When the entire design image and pathway have been considered, the process of converting concepts or prototypes into a development-ready design is most beneficial.
- Reviewing of reports
- Mood boards
- Asset creation and wireframes
- Front-end development